The components of this book are consisting of six units. Each unit consists of three parts, they are starting you off the topic, developing the topic, and follow-up the topic. The first part is starting you off the topic. This part, there are some questions which students must answer based on their opinions. The questions are about the material that they will learn. The second part is developing the topic. This part, the lecturer will explain the material, and the students have to listen it. The third part is follow-up the topic. This part, the students have to discuss and to do the tasks. Unit one is dealing with HOTEL KNOWLEDGEMENT, unit two is dealing with ENGLISH AT FRONT OFFICE DEPARTMENT AT TELEPHONE OPERATOR AND ROOM RESERVATION SECTION, unit three is dealing with ENGLISH AT FRONT OFFICE DEPARTMENT AT HOTEL RECEPTION SECTION AND AT PORTER/BELLBOY SECTION, unit four is dealing with ENGLISH AT HOUSEKEEPING DEPARTMENT, LANGUAGE STUDY FOR HOUSEMAN, unit five is dealing with ENGLISH AT HOUSEKEEPING iv DEPARTMENT, LANGUAGE STUDY FOR ROOM ATTENDANT, and unit six is dealing with ENGLISH AT HOUSEKEEPING DEPARTMENT, LANGUAGE STUDY AT LAUNDRY SECTION.